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Fake Virus Pop-Up Saying “Call Microsoft”? Here’s How to Close It Safely

Fake Virus Pop-Up Saying “Call Microsoft”? Here’s How to Close It Safely

by Carl Gerber | Oct 7, 2026 | Computer Info

You’re reading the news or checking the weather, and suddenly your screen goes full red. An alarm is blaring, a robot voice says your computer is infected, and a big box says “Do not shut down your computer. Call Microsoft Support now” with a...
Windows 10 Deadline on October 13? Not Quite — What Home Users Should Do Now

Windows 10 Deadline on October 13? Not Quite — What Home Users Should Do Now

by Carl Gerber | Oct 7, 2026 | Computer Info

If you’ve got a Windows 10 computer at home, you may have seen a headline, a pop-up, or a neighbor’s Facebook post warning that Windows 10 security updates stop on October 13, 2026. I’ve had a few calls about it around Strasburg, Byers, and Bennett already. Here’s the...
No Sound After Windows Update? Fix USB Headphones and Speakers

No Sound After Windows Update? Fix USB Headphones and Speakers

by Carl Gerber | Sep 30, 2026 | Computer Info

You plug in your USB headphones, hit play on a video, join a Zoom call—or just try the speakers—and get… nothing. Not even a crackle. If this started after the September 2026 Windows updates around your Strasburg, Byers, Bennett, or Colorado I-70 home, you’re in good...
Windows 11 Microphone Not Working? Fix It for Zoom and Teams

Windows 11 Microphone Not Working? Fix It for Zoom and Teams

by Carl Gerber | Sep 28, 2026 | Computer Info

You’re on a Zoom call, a Teams meeting, or even a doctor portal visit—and the other side keeps saying, “We can’t hear you.” You talk louder. You lean toward the laptop. Nothing. If you live in Strasburg, Byers, Bennett, or anywhere along the Colorado I-70 corridor,...
Windows File History Not Backing Up? Fix It After September 2026 Updates

Windows File History Not Backing Up? Fix It After September 2026 Updates

by Carl Gerber | Sep 23, 2026 | Computer Info

If your Windows PC suddenly says “Reconnect your drive” in File History—even though the USB drive is plugged in and working—you’re not imagining it. Microsoft’s September 2026 security updates broke File History backups for some Windows 10 and Windows 11 PCs. Photos,...
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